Quality- and environmental management
Quality and environmental issues are given high priority and are an integral part of SMHI's management system. Since 2003, SMHI has been certified for its quality and environmental management according to ISO 9001 and ISO 14001.
Quality policy
SMHI's quality policy states that:
“SMHI's products and services shall be characterised by the fact that they competitively fulfil the agreed quality. They shall also constitute a recommendation for new assignments and new business.
SMHI output is geared towards decision guidance. The aim is to work with attractive quality which in SMHI's interpretation involves providing decision support that exceeds customer expectations.
This attractive quality is attained by way of a strong scientific foundation and collaboration with others to increase the ability to satisfy customer needs.
The reactions of customers and the general public shall systematically and proactively contribute to the continuous improvement of products and services.
SMHI's quality management system shall be certified to ISO 9001 standards.”
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Certification
SMHI's ISO 9001 certification and the recurrent audits help to maintain a vibrant, active improvement process. In addition to ISO 9001 quality certification, SMHI's Oceanographic Laboratory in Gothenburg is accredited according to the requirement standard SS-EN ISO/IEC 17025. SMHI is also certified by the Swedish Transport Agency for the production of civilian meteorological services according to Commission Implementing Regulation (EU) No 1035/2011.
Environmental management
One of the goals of Sweden's parliament, the Riksdag, is that SMHI should be a resource in Swedish environmental work. We focus greatly on both promoting the national environmental work, which aims to fulfil Sweden's environmental goals, and on continuously adapting our operations to reduced environmental load.
Based on a comprehensive environmental audit, we have established an environmental policy for SMHI. In order to constantly improve the environmental management system, our work is regularly audited, both internally and through external certification organisations.
Environmental policy
SMHI shall meet society’s need for knowledge within meteorology and air environment, hydrology and water environment, oceanography and marine environment, and climate and climate change adaptation.
With its expertise, SMHI shall contribute towards sustainable development and the national environmental goals being achieved. SMHI shall contribute towards the implementation of the UN’s global Sustainable Development Goals within the framework of its remit.
SMHI’s environmental work shall be an integral part of its operations, and shall be improved continuously. The environmental consequences of SMHI’s operations shall be noted and analysed in order to reduce negative environmental impact. SMHI’s operations shall strive to contribute towards positive indirect environmental impact within society.
Transport/business travel and procurement are the aspects with a significant environmental impact. Business travel by air is the most significant environmental aspect.
When planning business travel, alternative meetings that do not involve travel shall be considered, and climate and environmental impact shall always be taken into consideration.
Legislation and society’s other environmental requirements shall be met, and stakeholders’ justified environment-related requirements shall be satisfied.
When producing goods and services, climate and environmental impact shall be taken into consideration.
SMHI’s internal work shall feature environmental awareness, characterised by the replacement of environmentally hazardous substances, economical use of resources and an eco-cycle approach. Active work shall continuously lead to a reduction in carbon dioxide emissions.
Environmental work shall be documented, and shall be accessible to both internal and external stakeholders.
SMHI’s environmental management system shall be certified in accordance with ISO 14001.